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This website is owned and operated by Juvenon LLC. We respect your privacy and understand that you have a right to know why we collect your personal information and what we do with it. This Privacy Policy applies to information we collect through our Website (as defined below) as well as information we may collect offline.
This policy describes the type of information we collect from you and/or that you may provide us when you visit and/or use this website and/or any of our mobile applications (individually or collectively, "Website"). "You/your/user(s)" means you as a user of our Website.
By accessing the Website, you acknowledge this Privacy Policy and agree to be bound by the terms hereof, the Terms of Use, and any other terms or policies we post on the Website. If there is anything you do not understand, please email any inquiry to cs@juvenon.com. If at any time you do not agree to this Privacy Policy, please do not use the Website or provide us with any Personal Information.
We reserve the right to change or update this Privacy Policy by posting such changes or updates to the Website or emailing you notice of the changes. Amendments to this Privacy Policy will be posted at this URL and will be effective when posted. You can tell if this Privacy Policy has changed by checking the last modified date that appears at the end of this Privacy Policy. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof.
We maintain physical, electronic and administrative steps designed to maintain the security of Personal Information collected.
Unfortunately, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use reasonable means to ensure the security of information you transmit through the Website, any transmission of Personal Information is at your own risk. We cannot guarantee that such information will not be intercepted by third parties, and we will not be liable for any breach of the security of your Personal Information resulting from causes or events that are beyond our control, including, without limitation, your own act or omission, corruption of storage media, defects in third-party data security products or services, power failures, natural phenomena, riots, acts of vandalism, hacking, sabotage, or terrorism, and we are not responsible for unauthorized circumvention of any privacy settings or security measures contained on the Website.
Various state laws provide you with certain rights. If you are a resident of any of those states, you may have the following rights:
We will not discriminate against you for exercising any of your privacy rights.
Applicable law may grant consumers certain privacy rights, and we are committed to honoring these rights to the extent such laws apply to our business. We will not discriminate against you for exercising your rights.
To submit a request to exercise any rights you may have, such as to access or delete your data, please contact us at cs@juvenon.com. Please note that for certain requests, we are required by law to verify your identity before processing.
You may also have the right to opt out of the use of your Personal Information for targeted advertising (also known as the "sale" or "sharing" of data). Where this right applies, you may exercise it by clicking the "Do Not Sell or Share My Personal Information" link in our website footer or by enabling an opt-out preference signal, such as the Global Privacy Control (GPC), which we will honor as a valid request where legally required.
For users in jurisdictions where the specific rights described above may not apply, you still have options. Please read the "YOUR CHOICES ABOUT HOW WE USE YOUR INFORMATION AND OPTING OUT" sections to learn ways which you can control how your personal information is used.
We collect various information that identifies you as a person ("Personal Information") in three ways. First, we collect Personal Information that you provide to us. Second, we collect certain Automated Information that may contain Personal Information when you use our Website. Third, we may collect Personal Information from public sources or from third parties who have obtained such Personal Information in compliance with applicable laws and have the legal authority to provide such Personal Information to us. We will only collect Personal Information which is adequate and reasonably necessary in relation to the purposes described in this Privacy Policy.
The Personal Information you provide to us is generally:
We collect Personal Information directly from you when you provide it to us. This typically occurs when you:
We also collect information through automated means, such as cookies, web beacons, pixels, plug-ins, widgets, and other technologies. Cookies are text files that contain small pieces of data that are sent to your browser when you visit our Website and collect certain information about you when you visit our Website, including Personal Information ("Automated Information") such as:
Most web browsers automatically accept cookies. If you do not wish to have cookies on your system, you can set your browser to refuse them. Please review the specific instructions from your browser in order to do this. However, please note that not accepting cookies may make certain features of our Website unavailable or difficult to view or use.
Third parties, including social media platforms, advertising networks, and data analytics providers, may also collect information via our Website through cookies, web beacons, pixels, session replay tools, third party plug-ins, widgets, and other technologies in order to:
We may also collect information about you from third party sources. We may obtain your Personal Information from third parties, such as marketing partners, data brokers, data enrichment services, and advertising cooperatives. We may also obtain Personal Information about you from public sources, such as online search engines, real estate records, court records, and other such public records. This includes receiving supplemental contact information and data about your potential interests from our marketing vendors and analytics partners to help us identify individuals who may be interested in our products.
Most commonly we will use your Personal Information in the following circumstances:
This policy describes the circumstances under which we may share your Personal Information with third parties. We share your Personal Information for the business and commercial purposes described below:
We may disclose your Personal Information to outside individuals and/or companies that help us bring you the products and services we offer and to create, operate, and maintain our Website. For example, we may share your Personal Information with other companies or individuals in order to:
If we seek investors or go through a business transition, including but not limited to, a merger, acquisition by another company, or a sale of all or a portion of our assets, your Personal Information may be shared as part of the negotiation of the transaction and will likely be among the assets transferred in the event of a sale or partial sale of our assets.
We may also disclose or share your Personal Information with other companies or individuals when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of users of the Website or the public.
We may also participating in advertising cooperatives where we disclose your personal information to be part of direct mail marketing lists for third parties.
You may see advertisements for our products/services on other websites and mobile applications because we work with outside advertisers to engage in remarketing and retargeting activities. Through our relationships with these advertisers, we can target messaging to our users by interest-based, demographic, contextual, and other means. These third-party advertisers track your online activities over time and across various websites and mobile applications by collecting information through automated means, including through the use of third-party cookies, web server logs, and web beacons. They use this information to show you advertisements that may be tailored to your individual interests. The information our advertising partners may collect includes data about your visits to other websites and mobile applications that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites or apps. This data collection takes place both on our Website and on third-party websites and mobile applications that participate in the advertising networks. This process also helps us track the effectiveness of our marketing efforts. Some third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offer a single location to opt out of ad targeting from member companies (www.networkadvertising.org).
Please be aware that if you opt out of targeted advertising, you may still see ads online as you browse the Internet, in your social media fees, etc., but such ads will not be personalized to you based upon any Personal Information we have collected about you.
Our Website may contain links or references to websites operated by third parties, including social media companies, or you may have come to our Website using a link found in another website. This does not mean that we endorse these websites or the goods or services they provide. We do not make any representations or warranties about any website that may be linked to the Website. Such other websites are independent from us, and we have no control over, or responsibility for, their information, products or activities. Our privacy practices may differ from those of these other websites. If you provide Personal Information at one of these third-party websites, you are subject to the privacy policy of the operator of that website, not our Privacy Policy. Please make sure you understand the other website's privacy policy before providing such website with any Personal Information.
If you use a third-party website or application to access our Website or your account on our Website, your activities on such third-party sites or apps are governed by the privacy practices of those sites or apps. The privacy policies of other sites and apps may differ significantly from ours, and we have no control over the operation of those sites or apps or the manner in which the collect, store, or process data.
There are ways by which you can control how your Personal Information is used.
You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. Please visit your specific browser's instructions for doing this. The "Help" function on most browsers contains information on how you can set your browser to notify you before accepting cookies, or you can disable them entirely. If you opt out of cookies, you may not be able to take advantage of various features of the Website that are available to other users. For example, we may use cookies to recognize you by name when you return to this Website so you don't have to login again and provide your password each time. If you use more than one browser, you will need to change each browser's settings in order to refuse cookies.
If you do not wish to receive our email promotional offers, you may opt-out by checking the relevant box when we collect your information, logging into your account to update your preferences, or clicking on the "unsubscribe" link found in emails we send to you.
Please allow up to ten (10) business days for changes to your email preferences to take effect. During that time, you may continue to receive email communications from us that were already in process. Opting out of receiving our communications will not affect your receipt of service-related communications, such as payment confirmations and delivery status updates, if we have a data breach, or other such communications for which we have a legal obligation to inform you and/or to prevent fraud or harm to our Website, our business, and/or third parties.
There are third parties who provide tools that allow you to opt out of Internet-based and mobile advertising on your mobile device. Please visit TRUSTe's Ad Preference Manager, currently available at https://preferences-mgr.truste.com/, the Digital Advertising Alliance's consumer choice page, currently available at http://www.aboutads.info/choices/, or the Network Advertising Initiative (NAI) opt out tool currently available at http://www.networkadvertising.org/choices/.
When using the ad industry opt out tools described above, note that: (a) if you opt-out we may still collect some data about your online activity for operational purposes (such as fraud prevention), but it will not be used by us for the purpose of targeting ads to you; (b) if you use multiple browsers or devices you may need to execute this opt out on each browser or device; and (c) other ad companies' opt-outs may function differently than our opt-out, and we have no control over the practices of any third-parties. We do not make any representations or warranties about such opt-out services. Such services are independent from us, and we have no control over, or responsibility for their performance.
Our Website uses Google Analytics, a web analysis service of Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA ("Google Analytics" or "Google"). You can learn more about Google Analytics here: https://marketingplatform.google.com/about/analytics/. Google Analytics employs cookies that are stored to your computer in order to facilitate an analysis of your use of our Website. The information generated by these cookies, such as time, place and frequency of your visits to our Website, including your IP address, is transmitted to Google's location in the US and stored there. Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our Website are used.
Google may transfer this information to third parties where required to do so by law or where such third parties process this data on Google's behalf. Google states that it will not associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly as noted elsewhere in this Privacy Policy. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our Website.
Google Analytics also offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any information about website visits to Google Analytics. However, the browser deactivation add-on offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage. You can find additional information on how to install the browser add-on referenced above at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
In addition, we use Meta Analytics (https://www.facebook.com/business/help/700570830721044?id=765488040896522) and Wicked Analytics (https://wickedanalytics.com/).
You hereby authorize us to disclose any of your Personal Information pursuant to judicial and administrative proceedings and to law enforcement or government agencies if we are legally required to do so. You also authorize us to disclose Personal Information if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Website, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put us at risk for liability.
We do not knowingly permit persons under 16 years of age to use the Website, and we do not knowingly collect, use or disclose Personal Information from anyone under 16 years of age. If we determine upon collection of Personal Information that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian's consent. If we become aware that we have unknowingly collected Personal Information from a child under the age of 16, we will make reasonable efforts to delete such information from our records.
We do not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.
You may request that we delete your Personal Information from our database by emailing us at cs@juvenon.com. We will not delete your Personal Information if we have a legal obligation to maintain such information. We may also be unable to fulfill your deletion request if we cannot verify your identity, or if another recognized legal exception applies.
Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of your personal information to comply with our legal obligations; resolve disputes; enforce our agreements; protect against fraudulent, deceptive, or illegal activity; or for another one of our business purposes.
We offer our customers a loyalty program (the "Program") that provides perks such as rewards and exclusive offers. This Program may be considered a "financial incentive" under certain state privacy laws. To learn more about the Program visit this page: https://juvenon.com/pages/loyalty-program. This notice also applies to promotional offers, such as discounts offered in exchange for you providing us with your personal information.
Participation in the Program is voluntary. You opt-in and agree to the Program's terms when you choose to create an account on our website. The primary purpose of creating an account is to enroll in our VIP Loyalty Program. When you do so, we collect personal information (such as your name, email, and purchase history) to administer the Program and provide you with its benefits. The value of your personal information to us is related to the value of the benefits provided to you, less the expense we incur in offering those benefits.
You have the right to withdraw from the Program at any time. To withdraw your participation and delete your account, please contact us at cs@juvenon.com. Please note that if you withdraw from the Program, you may lose any rewards or points you have accrued.
Opting out of marketing emails by using the "unsubscribe" link will not withdraw you from the Program.
We may freely assign this Privacy Policy or any of our rights and/or obligations hereunder to any successor.
If you have any questions about your privacy or security at the Website, or wish to update your Personal Information, please send an email to cs@juvenon.com.
DATE LAST MODIFIED: August 7, 2025